Some businesses place a huge emphasis on technical training, yet a lot of what determines the success or failure of an organisation has nothing to do with the traditional skills taught at business school, but rather the sophisticated skills that are key to emotional maturity.

The Emotionally Intelligent Office introduces twenty core emotional skills that can help businesses and individuals to flourish. They range from giving and receiving honest feedback and accepting that it’s okay to fail, to addressing jealousies and insecurities within teams. This book is informed by the practical work that the Business division of The School of Life carries out, endeavouring to change the culture within organisations around the world by teaching teams the art of emotional intelligence.